Dear Valued Customer,
We’re excited for you to get to know RepublicOnline and RepublicMobile. Your upgraded Internet banking and Mobile Banking platforms come with some new cutting-edge features. When the system goes live, RepublicOnline and RepublicMobileEC will provide you with the opportunity to manage your day to day banking needs safely, and securely.
Day to Day Banking Features you Expect with Online Banking:
- Access to your balances 24/7
- View transaction history
- Receive account alerts via email
- Transfer of funds between your accounts
- Transfer to third party accounts including other local financial institutions
- Pay credit cards
- Pay bills
- Request Banking Services
- Set up scheduled payments
New Features available with RepublicOnline and RepublicMobile:
- Transfer funds to other banks within the Eastern Caribbean Currency Union (ECCU)
- Send International Wire Transfers
- Payment with Friends - Quick and easy transfer of funds to friends and family for those group bills
- Enhanced security features
- Cardless Cash- Send funds to anyone with a mobile phone or even collect funds at any Republic Bank (EC) ATM without the use of a card
How to sign up for RepublicOnline?
The process is simple and completely automated. When the system goes live, we will send you a link to register for RepublicOnline.
To complete this process, you will need to input some personal details, i.e. Name, date of birth, ID type (Passport, National ID, Driver’s permit), email and phone information as well as you can set your own username.
You will also be required to input some banking information:
1. Your new Deposit Account Number/ Credit Card Number
2. PIN (the pin that is associated with the deposit account or credit card)
3. Customer ID
Once completed you will be sent a temporary password by email to complete the registration process.
How to prepare for the change?
- Save as many of your E-statements as possible, if you wish, since they will not be accessible on the new systems. Statements dated before September 1, 2021, will be available at your branch upon request.
- Take note of your scheduled payments such as: utilities, transfers and standing orders to register these to RepublicOnline when the system goes live.
We encourage you to visit our conversion website, www.republicbankdominica.com/rbec-conversion and our social media pages to stay updated and to catch up on any notices that you may have missed. Please call 767-448-4725 or email conversion@rfhl.com should you have any further questions.
Sincerely,
Gina Severin
Country Manager
Republic Bank (EC) Limited - Domininca