Republic EPay

Republic EPay is Republic Bank’s E-Commerce Solution. Now, companies of all sizes can benefit from receiving payments digitally, even without a website! Businesses can now easily expand their customer reach without geographical boundaries.


 

  • Product Information

    Our new and improved Republic EPay now delivers the following value features:

    • Ability to receive online credit card payments even without having a website
    • A simplified on-boarding process, with complete setup in as little as four (4) working days
    • A digital platform suitable for ALL business sizes
    • Affordable tiered packages with low monthly payments
    • Convenient online payments, which reduces person to person contact

     

    Republic EPay also provides:

    • Fraud management services with 3D Secure merchant status and advanced transaction monitoring
    • Dedicated Service Representative for reconciliation and technical assistance
    • On the ground training on: e-commerce risks, best practices, fraud management and reconciliation
    • Customised reporting
    • Chargeback management to contain potential administrative/fraud related losses
    • Reimbursement for all payments within 48hrs
    • Integration of Republic EPay processing platform with your existing or proposed website

     

    With this service, you can accept payments made using the following:

    • Any Visa/MasterCard branded Credit Card
    • International Visa Debit Card – currently supported by certain Banks’ cards

     

    Want to know more? Contact one of our Marketing Representatives below to get full details:
    Name: Natallia Paul
    Email: natallia.paul@rfhl.com
    Contact: (767)-448-5800 Ext 76713

    Name: Davis David
    Email: davis.david@rfhl.com
    Contact: (767)-448-5800 Ext 76713

  • Benefits of using EPay

    Key Benefits of Republic EPay are:

    • Secure online real-time access from any device anywhere in the world
    • Quick and simple registration
    • Simplified on-boarding process, setup in as little as 4 business days
    • Payment reminders, recurring billing, inventory management
    • Simple and easy dashboard that guides you through your daily tasks
    • Web Store –modern online store with just a few clicks
    • Payment Button
    • A digital platform suitable for all business sizes
    • Lower overhead costs
  • How To Apply

    Sign up for Republic EPay by using either of the following steps:

    Our dedicated Merchant Services representatives will be in contact with you to complete the application process.

  • Frequently Asked Questions
    • What is Electronic Commerce (E-commerce)?

      E-Commerce refers to the buying and selling of goods and/or services over an electronic system such as the internet.

    • Why should I be interested in E-commerce?

      E-Commerce offers your business competitive advantages such as:
      - 24/7/365 access to your business by customers.
      - Access to local, regional and international customers.
      - Lower overhead costs.

    • What is the purpose of a payment gateway partner?

      A payment gateway partner provides all parties with the ability to process transactions in a safe and secure manner aligned with card industry standards. It is for this reason that customers with existing websites and those without a website who simply wish to accept an online payment can be certain that their transactions are being processed in a secured manner.

    • Why should I use Republic EPay?

      Republic EPay provides a:

      • Robust, safe and secure payment solution powered by a Banking Partner that is the leader in the acquiring and Card Payment space in Trinidad and Tobago.
      • Highly customized solutions which caters to large companies/entities who wish to integrate to a website or to Small/Medium Enterprise customers who are simply looking for a solution that offers online credit card acceptance.
      • Full digital onboarding solution which can have you accepting online credit and debit card transactions in little as 4 working days.
      • Customized package depending on your business size and needs at very competitive prices.
      • Bundled offer which supports face to face acceptance as well as online acceptance.
      • Combination of tools for enhanced fraud and transaction monitoring.
    • What fees would I have to pay?

      The fees are:
      - The Merchant Credit Card Commission Rate (subject to confirmation upon assessment)
      - The payment gateway provider’s processing fees. This will depend on your selected package.


      A range of special monthly packages are available for both website integration or a simple invoicing and payment button solution. Contact our Marketing Representatives below to get full details:
      Name: Natallia Paul
      Email: natallia.paul@rfhl.com
      Contact: (767)-448-5800 Ext 76713

      Name: Davis David
      Email: davis.david@rfhl.com
      Contact: (767)-448-5800 Ext 76713
    • How is troubleshooting handled?
      • If you created your website separately, website related issues will be handled between the merchant and the website developer. If you have a website from our tiered packages, website related issues will be handled by Republic Bank.
      • Reconciliation issues and issues with the payment gateway/checkout page may be directed to Republic Bank. Please call our representatives, Natallia Paul or Davis David at 767-448-5800 Ext 76713 or email natallia.paul@rfhl.com or davis.david@rfhl.com
    • How soon will I receive payment for transactions?

      Once you submit transactions for settlement, your Republic Bank account will be credited within 48hrs.

    • What reconciliation tools are available?

      The payment gateway provides an Online Reconciliation application for the merchant to access. Additionally, Republic Bank will issue a daily email on settlement and charge details.

    • How do I sign up for Republic EPay?
      • Submit your electronic application here.
      • Or
      • Download the Merchant Services Application Form here. Complete the form and email the scanned copy to natallia.paul@rfhl.com and davis.david@rfhl.com or return to the nearest Republic Bank branch.
      • After successful assessment, you will be required to review and sign the Merchant Agreement.
      • Select one of the tiered payment packages or engage the services of a website developer.
      • If a web developer is selected, you will then meet with the Bank’s enablers to ensure integration of Republic EPay with your website.
    • How long will it take before I can be operational?
      To become operational, it could take as little as 4 business days. For more complex integrations, scoping will be required.
    • Do I have to be a banking customer?
      No, we can credit funds to any local Bank through ACH. If however you have an account at RBL, payments to that account will be processed in a shorter time period so you can access your funds quicker.